1Why choose us?

Our mission is to always work with integrity while providing an exceptional value to the customers we serve. Our goal is to offer you a high quality carpet cleaning service at a price you can afford. At Dirt-B-Gone, we stand by our work and offer guaranteed satisfaction. As a family owned small business we take pride in our work and promise to give you outstanding service.

2 Are you insured?

We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right. We can take care of all your carpet cleaning and upholstery cleaning needs in the Austin and San Marcos area.

3What about pets?

Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.

4Can you get my grout white again?

Our system will remove ALL oils, grease, grime, and soil from your tile and grout. Even after the soils are removed, your grout may have some imperfections that cannot be taken out with cleaning especially if the grout is more than 10 years old. But don't worry, even if your grout is in bad shape, we can always dye the grout. The cost to re-color is a fraction of the cost of buying new tile.

5 How can my grout be permanently re-colored?

First, we clean your grout to remove all soils. Next, we apply one of 40 different colors of seal to the grout. We use the best seal available to change grout color. It is more than a water based thin dye or a paint. Our seal is an impregnator that penetrates 1/2" into the grout and will not chip like paint and it will not fade for many years to come. The sealer protects the grout from taking in dirt and oils.

6How do I know if I need tile and grout cleaning?

If your grout is looking darker and dirtier in your high traffic areas than the areas you never walk on, you need professional cleaning. Many times, this is the result of not applying a sealant when the tile was installed.

7 What type of soils clean up well from tile and grout?

If you have pets in your home, your grout gets very dirty from the oils in their fur, which cleans up very well. This usually is the biggest difference we see in cleaning. Urine stains in grout may lighten up tremendously or be completely removed. Other food grease and oils normally clean up quite well too. Rust can be occasionally removed from tile.

8 Do you guarantee the grout re-coloring process will last?

Of course! The manufacturer tells us the grout recolorant will last forever. However, we know grout will eventually wear away and so will the color. We give a solid 10-YEAR WARRANTY with our grout recoloring process. If it fades, chips, or is removed, we'll fix it for you FREE. The only exceptions are due to acts of God (flooding) or physical damage to the grout.

9 How often should I have my carpets cleaned?

Cleaning carpets regularly is important if you have asthma, allergies, or other health issues. IICRC recommends professional cleaning every 6 to 12 months, depending on level of soiling and whether there are children or pets on the premises.

10How long does it take for the carpets to dry?

Drying time depends on humidity levels, airflow and the type of carpet. While it typically takes four to 24 hours for the carpet to dry, you can walk on it as soon as we are finished. Wear clean tennis shoes or white socks to avoid re-soiling. If drying time is a concern, ask us about ways to significantly speed up the drying time.

11 What should I do about the furniture in the room?

Our cleaners will happily move any furniture that does not require more than one person. Noises may frighten children or pets during cleaning. It is recommended to move them to another room while cleaning is in process.

12 What types of upholstery do you clean?

We clean most upholstered furniture, including leather furniture, patio furniture cushions, headboards and boat cushions.





  Phone : (737) 344-1020


  Email : gary@dirt-b-gone.com


  Address : Kyle, TX 78640



SERVING AREAS

Austin

San Marcos

Kyle

Wimberley Tex

Buda Texas

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